Legal Document
755bd Privacy Policy
At 755bd, protecting your personal information is a responsibility we take seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a player based in Bangladesh.
Privacy at a Glance
Six Core Commitments to Your Privacy
The sections below contain the full legal detail. These six cards summarise the most important things you should know about how 755bd handles your personal information.
We Collect Only What We Need
755bd collects personal data that is strictly necessary for account registration, identity verification, payment processing, and responsible gaming compliance. We do not collect data we have no use for.
We Never Sell Your Data
755bd does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. Your data exists to serve your account, not to be monetised by others.
Industry-Standard Encryption
All data transmitted between your device and 755bd's servers is protected by TLS/SSL encryption. Sensitive data at rest is stored using strong encryption standards to guard against unauthorised access.
Access, Correct, Delete
You have the right to request a copy of your personal data, to correct inaccuracies, and to request deletion where no legal retention obligation applies. Submit a request to [email protected].
Transparent Cookie Use
755bd uses essential, functional, and analytics cookies to keep the platform running smoothly and to understand how players use the site. You can manage non-essential cookies through your browser settings.
We Notify You of Changes
When this Privacy Policy is materially updated, 755bd will inform registered players by email or through a prominent notice on the Platform. Continued use after notification constitutes acceptance.
Section 1
Information We Collect
755bd collects personal information from you in two primary ways: information you provide directly, and information collected automatically when you use the Platform. In both cases, we are transparent about what is collected and why.
Information you provide directly:
- Registration data: When you create a 755bd account, we collect your mobile number, chosen username, and date of birth. You may optionally provide an email address for account recovery purposes.
- Identity verification (KYC) data: To comply with our responsible gaming and anti-money-laundering obligations, we may request a copy of your National ID card, passport, or birth certificate, along with a utility bill or bank statement confirming your address.
- Payment data: When you make a deposit or request a withdrawal, we collect the mobile wallet number (bKash, Nagad, Rocket, or Upay) or bank account details used for the transaction. We do not store full payment credentials on our own servers — transaction processing is handled by the respective payment provider.
- Communications data: If you contact 755bd support by email or live chat, we retain a record of those communications, including the content of messages and any attachments you send, to assist with resolving queries and improving our service.
- Responsible gaming declarations: Where you voluntarily set deposit limits, cooling-off periods, or self-exclusion requests, those preferences and declarations are recorded and stored as part of your account profile.
Information collected automatically:
- Device and browser data: We automatically collect information about the device you use to access 755bd, including device type (mobile or desktop), operating system, browser type and version, screen resolution, and preferred language settings.
- Log data: Our servers record your IP address, the pages you visit on the Platform, the time and date of each visit, referring URLs, and the sequence of actions taken during a session.
- Gameplay and betting data: We record details of every bet placed, game launched, outcome achieved, and session duration. This data is used for account management, dispute resolution, responsible gaming monitoring, and fraud detection.
- Cookie and tracking data: We use cookies and similar technologies as described in Section 4 of this Policy. These may collect identifiers that allow us to recognise your browser across sessions and to analyse how the Platform is used in aggregate.
Sensitive data: 755bd does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health conditions (beyond what is shared voluntarily in the context of responsible gaming), or biometric data. If you voluntarily share such information in a support communication, we will treat it with the highest degree of care and will not process it for any purpose beyond resolving your query.
Section 2
How We Use Your Data
755bd uses the personal data we collect for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are as follows:
- Account management: To create, maintain, and administer your 755bd account, including authenticating your identity when you log in, processing password resets, and managing account preferences.
- Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfers accurately and in a timely manner.
- Identity and age verification: To verify that you meet the eligibility requirements set out in our Terms & Conditions, including confirming that you are at least 18 years of age and that the payment methods used belong to you.
- Customer support: To respond to your enquiries, resolve complaints, and provide technical assistance when you contact our support team.
- Responsible gaming compliance: To monitor gameplay patterns for signs of problem gambling, to enforce deposit limits and self-exclusion requests you have set, and to fulfil our duty of care as an online gaming operator.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, bonus abuse, multi-accounting, money laundering, and other Prohibited Activities as defined in our Terms & Conditions.
- Platform improvement: To analyse aggregated, anonymised usage data in order to understand how players use the Platform, identify technical issues, and improve the user experience for all players.
- Promotional communications: If you have opted in to marketing communications, to send you information about relevant bonuses, promotions, and new games. You may opt out at any time by contacting support at [email protected].
- Legal obligations: To comply with applicable laws and regulations, to respond to lawful requests from regulatory or law-enforcement authorities, and to enforce our Terms & Conditions.
755bd relies on different legal bases for processing depending on the purpose. Account management and transaction processing are necessary for the performance of our contract with you. Fraud prevention and legal compliance are based on our legitimate interests and legal obligations. Marketing communications are based on your explicit consent, which may be withdrawn at any time without affecting the lawfulness of prior processing.
Section 3
Data Sharing & Third Parties
755bd does not sell, rent, or trade your personal data to third parties. However, in order to operate the Platform and deliver our services, we share certain data with a limited set of trusted third-party service providers who are contractually obligated to process your data only for the specific purpose for which it was shared, and to maintain appropriate security standards.
Categories of third parties with whom we may share your data:
- Payment processors: bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, City Bank, BRAC Bank, and Dutch-Bangla Bank receive the transaction data necessary to execute deposits and withdrawals. Each provider processes this data in accordance with its own privacy policy and applicable Bangladeshi financial regulations.
- Identity verification providers: Where automated KYC checks are used to verify your identity documents, data may be shared with a specialist verification service. These providers are bound by strict data-processing agreements and may not use your data for any other purpose.
- Game content providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and gameplay data as part of their game delivery and fairness audit processes. These studios do not receive your name, mobile number, or payment details.
- Analytics providers: We use privacy-respecting analytics tools to understand aggregate Platform usage. Any data shared with analytics providers is anonymised or pseudonymised before transmission.
- Legal and regulatory authorities: We may disclose personal data to law-enforcement agencies, financial intelligence units, or other governmental bodies where we are legally required to do so, or where disclosure is necessary to prevent or detect crime, including money laundering and fraud.
International data transfers: Some of our third-party service providers may be located outside Bangladesh. Where data is transferred internationally, 755bd ensures that appropriate safeguards are in place — such as data processing agreements incorporating standard contractual clauses — to provide a level of protection equivalent to that which applies within Bangladesh.
Under no circumstances will 755bd share your personal data with any third party for that party's own marketing or commercial purposes without your explicit, informed consent.
Section 4
Cookies & Tracking Technologies
755bd uses cookies — small text files placed on your device — and similar tracking technologies to keep the Platform functioning correctly, to remember your preferences, and to understand how players interact with the site. The following categories of cookies are used on the 755bd Platform:
- Essential cookies are strictly necessary for the Platform to operate. They enable core functions such as session management, login authentication, and maintaining your cart or bet slip during a session. The Platform cannot function without these cookies, and they cannot be disabled.
- Functional cookies allow the Platform to remember your preferences — such as your preferred language, display settings, or recently played games — so that your experience is personalised across visits. Disabling these cookies will not prevent you from using the Platform but may mean that some preferences are not retained.
- Analytics cookies help us understand how players navigate the Platform in aggregate — which pages are visited most, where players encounter difficulties, and how the site performs on different devices. This data is collected in anonymised form and is used solely to improve the Platform. You may opt out of analytics cookies through your browser settings.
- Security cookies are used to detect and prevent fraudulent activity, including identifying unusual login patterns and flagging suspicious account activity. These cookies are part of our commitment to keeping your account safe and cannot be disabled.
Managing cookies: Most modern browsers allow you to control cookies through their settings panel. You can choose to block or delete cookies at any time. Please note that blocking essential or security cookies may prevent you from logging in or using certain Platform features. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Third-party tracking: Some game content provided by third-party studios may include their own cookies or tracking pixels. 755bd does not control these technologies and recommends reviewing the privacy policies of the relevant game providers if you have specific concerns.
Section 5
Data Security Measures
755bd takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure. Our key security measures include:
- TLS/SSL encryption: All data transmitted between your device and the 755bd Platform is encrypted using Transport Layer Security (TLS). You can verify this by looking for the padlock symbol in your browser's address bar when visiting the site.
- Encrypted data storage: Sensitive personal data stored in our databases — including identity documents and payment references — is encrypted at rest using strong encryption algorithms.
- OTP-based two-step login verification: New device logins require a one-time password sent to your registered Bangladesh mobile number, reducing the risk of unauthorised account access even if your password is compromised.
- Access controls: Access to personal data within 755bd is restricted on a strict need-to-know basis. Staff members can only access the data necessary for their specific role, and all access is logged and subject to regular audit.
- Regular security reviews: 755bd conducts periodic reviews of its security practices and infrastructure to identify and address potential vulnerabilities before they can be exploited.
- Fraud detection systems: Automated monitoring systems analyse account activity in real time to detect patterns consistent with fraud, bonus abuse, or account takeover attempts, triggering alerts for manual review where necessary.
Important: While 755bd implements robust security measures, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying us immediately at [email protected] if you suspect your account has been compromised. 755bd will never ask you to share your password or OTP via email, live chat, or any other channel.
Section 6
Data Retention
755bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account plus 5 years after closure | Legal obligation, fraud prevention |
| KYC / identity documents | 5 years from date of verification | Anti-money-laundering regulations |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Gameplay and betting history | 5 years from account closure | Dispute resolution, responsible gaming audit |
| Support communications | 3 years from date of communication | Dispute resolution, service improvement |
| Self-exclusion records | Minimum 7 years from exclusion date | Responsible gaming compliance |
| Marketing preferences | Until consent is withdrawn, then deleted within 30 days | Consent-based processing |
When a retention period expires and no other legal basis for continued processing exists, 755bd will securely delete or anonymise the relevant data. Anonymised data — from which no individual can be identified — may be retained indefinitely for statistical and analytical purposes.
If you request deletion of your personal data before the applicable retention period has expired, we will comply with the elements of your request that are not subject to a legal retention obligation, and will inform you of any data that must be retained and the reason for that retention.
Section 7
Your Privacy Rights
As a 755bd player, you have a number of rights in relation to the personal data we hold about you. 755bd is committed to honouring these rights promptly and transparently. The table below summarises your key rights and how to exercise them.
| Your Right | What It Means |
|---|---|
| Right of Access | You may request a copy of all personal data 755bd holds about you. We will provide this in a structured, readable format within 30 days of receiving a valid request. |
| Right to Rectification | If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. |
| Right to Erasure | You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected and no legal retention obligation applies. Some data must be retained by law — we will explain what and why. |
| Right to Restriction | In certain circumstances, you may request that we restrict processing of your data — for example, while the accuracy of data you have contested is being verified. |
| Right to Data Portability | Where processing is based on your consent or contract performance, you may request that we provide your data in a machine-readable format suitable for transfer to another service provider. |
| Right to Object | You may object to processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to other processing based on legitimate interests, subject to our demonstrating compelling grounds. |
| Right to Withdraw Consent | Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. |
To exercise any of these rights, please contact the 755bd privacy team by email at [email protected] with the subject line "Privacy Rights Request". Please include your registered mobile number and a description of the right you wish to exercise. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to unauthorised parties. We aim to respond to all valid requests within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
There is no charge for exercising your privacy rights in most circumstances. However, where requests are manifestly unfounded or excessive — particularly where they are repetitive in nature — 755bd reserves the right to charge a reasonable administrative fee or to refuse to act, in which case we will explain our reasoning in writing.
Section 8
Changes to This Policy
755bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. The "Last Updated" date at the top of this document indicates when the most recent revision was made.
For material changes — those that significantly affect how we collect, use, or share your personal data — 755bd will provide advance notice to registered players by email (using the address or mobile number registered to your account) and by posting a prominent notice on the Platform for a period of at least 14 days before the changes take effect.
For minor or administrative changes — such as clarifying existing language, correcting typographical errors, or updating contact details — we may update the Policy without prior notice, though the revised version will always be accessible on this page.
Your continued use of the 755bd Platform after a revised Privacy Policy has come into effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the Platform and may request closure of your account by contacting support at [email protected]. Upon account closure, we will handle your remaining data in accordance with the retention periods described in Section 6.
We encourage you to review this Privacy Policy periodically so that you remain informed about how 755bd protects your personal information. If you have any questions about this Policy or about your data, our support team is available every day of the week between 9:00 AM and 11:00 PM Bangladesh Standard Time (UTC+6).
Your Privacy Matters to Us
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